Reviews

Good client services. The website is slightly tricky to use, especially for the sales' pages. The package was consistent with the order and well protected. Florence C.

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Placed on May 28, 2019

Very punctual Brenda C.

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Placed on May 28, 2019

Fast shipping, price is competitive. John E.

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Placed on May 28, 2019

We ordered a coffee maker and the product arrived within 10 days. It works beautifully and was a good price. Catharina

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Placed on May 28, 2019

The service was exceptional. I have purchased from your store multiple times and have always been satisfied. Lincoln S.

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Placed on May 28, 2019

Fast shipping, great communication and lowest price. Great quality product. Wuzbean

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Placed on May 27, 2019

The Jura coffee machine arrived in a timely manner and it works great! Danielle L.

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Placed on May 27, 2019

Excellent service! Delivered exactly on the day expected. Love the mixer!!! Witold F.

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Placed on May 27, 2019

Ordering was fast and easy, the price was great, it arrived very quickly and the packaging was terrific. You are my only source for great kitchen products; the options are fantastic. Thank you very much. Irene H.

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Placed on May 27, 2019

I purchased a Fissler stovetop pressure cooker from Cookstore.ca recently and I am delighted with the product - it is fantastic. And speaking of fantastic - that describes the outstanding customer service I received from the Cookstore.ca staff. I had a small issue with my pressure cooker and Cookstore.ca responded quickly and professionally as soon as I alerted them to the issue. They put a Fissler representative me in contact with me and he resolved the issue after a brief discussion. Very, very good service all around. Thank you Cookstore.ca ! ! ! Ellyn D.

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Placed on May 24, 2019

Shipped intact and on time Thank you B Barry M.

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Placed on May 23, 2019

Excellent, this is the second time I have ordered in the past month and I have been impressed every time. Great team work Cookstore !!!! Patricia S.

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Placed on May 23, 2019

Fantastic! André D.

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Placed on May 23, 2019

Fast delivery, item as described. no concerns. Would buy again from this reliable store. Firas H.

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Placed on May 23, 2019

Great, thank you! Marla L.

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Placed on May 22, 2019

I'm very happy with my new Boos board. This is the second one I have purchased from you, and I don't anticipate having any problems and look forward to using it. The dark walnut colour is an excellent compliment to the quartz counter top. Also, I have had no issues with the ordering process and delivery. Thank you for everything. Anne H.

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Placed on May 22, 2019

You did a great job Sharon M.

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Placed on May 21, 2019

I ordered a baratza encore 3 weeks ago from cook store with in 3 business days I had my unit . John S.

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Placed on May 20, 2019

Helpful! And I do like your live support.Thank you. Nancy S.

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Placed on May 20, 2019

Excellent. My order was delivered quickly with no delays. A professional operation. Ron R.

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Placed on May 20, 2019

Bought this Uni pellets pizza oven for camping. Wife is happy so I am :) Good quality product. Super fast delivery (Montreal, QC). Would definitely recommend. Happy camper. Robert

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Placed on May 20, 2019

You were very helpful to me in holding my order until I was ready. As well everything arrived in great condition. Jaclynn D.

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Placed on May 20, 2019

I placed my order with Ryan on April 24 2019 I believe. He was very helpful and knew exactly what I wanted to order. My first 8 piece set of Circulon was purchased in July of 1993. I purchased a number of pieces and a set for gifts and for myself over the years. Due to family illness, I did not open the new box until yesterday and am delighted with their look and the packaging. Will now have to start using the pots and pans. Thank you, Shelagh H. Shelagh H.

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Placed on May 19, 2019

I appréciate my order and im very hapoy Colette M.

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Placed on May 19, 2019

Very pleased with the Swiss Army knives Dawn L.

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Placed on May 18, 2019

First, you had exactly what I wanted, which I had a hard time finding anywhere else. Second, the prices were good. Finally, when the order was ready (took a bit longer than expected) it was very well packed and arrived safely. Thanks! Jennifer

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Placed on May 18, 2019

You did great. The knives were perfect. They didn't come as quickly as I expected Dawn L.

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Placed on May 17, 2019

Good product selection and description. Arrived on time and in perfect condition. David H.

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Placed on May 17, 2019

I ORDERED TWO SWISS ARMY KNIVES AFTER LOSING THE ONE I HAD FOR 25 YEARS. IT WAS GONE, NO IDEA WHERE, I WAS DEVASTATED. I RECEIVED THE KNIVES ON MONDAY, AND FOUND MY OLD ONE ON TUESDAY! NOW I HAVE THREE! OH, REVIEW YOU...KNIVES CAME AS ORDERED, PACKAGING WAS INTACT, HAPPY ME. CHERYL M.

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Placed on May 17, 2019

I was pleased with every aspect of how my order was handled, with the only exception being a lack of acknowledgement of receipt of the order. I will certainly be back. Diane T.

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Placed on May 16, 2019

My order came in good time and in good shape. I have only used it a couple of times and it is easy to understand and works fine. I will know better as I use it more. Thank you for getting my order to me quickly. PENNY F.

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Placed on May 16, 2019

On time and in perfect condition. 40% cheaper than Amazon. Dan T.

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Placed on May 15, 2019

The penknives were great and the kids loved them Dawn L.

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Placed on May 14, 2019

My pepper grinder arrived as described. It took a little while to be shipped but there was no urgency. As usually a good variety of quality merchandise on offer at decent prices Bonnie N

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Placed on May 14, 2019

Really fast delivery. Thanks. Linda M.

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Placed on May 14, 2019

Good service. Bev K.

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Placed on May 14, 2019

Thanks for rapid delivery of the Jura filters and descaling tabs I needed for the long weekend. You provided excellent service and professional responses to my emails. Michael B.

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Placed on May 14, 2019

I am so very pleased with my purchases and customer service. On item was out of stock from supplier it was no problem to split the order ship out and then wait for the second remaining item. Very smooth and seamless communication from start to finish. Knowledgeable staff. Lovey selection of Madeleine cooking pans which I can't wait to try. Beautifully packed and presented with care and attention Thank you! Happy Cooking! Vanessa

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Placed on May 14, 2019

Very Satisfied...and a great product..well done. Edward K.

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Placed on May 14, 2019

Took awhile but recieved item we ordered. 3 stars for not keeping us in the loop. Peter D.

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Placed on May 14, 2019

Great. Item was out of stock, but still received in a reasonable time frame. Ingrid V.

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Placed on May 13, 2019

Excellent customer service and quick shipping. Quality products! Thanks!!!! Mariane F.

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Placed on May 13, 2019

I received everything in great shape, and had no problems with the delivery. Thanks. Betsy L.

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Placed on May 13, 2019

Received order confirmation but no delivery confirmation via email. Products arrived in a timely manner. Love that you're a Canadian company, I'd love to buy from you again if I find something I like! Joyce

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Placed on May 13, 2019

Awesome! Delivery was speedy. And I love the pots. My husband Wayne purchased them for me. I've wanted them forever. Definitely purchase from you again. Thank you so much! Preeka W.

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Placed on May 13, 2019

Great selection and on time delivery. Adam C.

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Placed on May 12, 2019

Very competitive pricing and great sale prices Norman A.

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Placed on May 8, 2019

Delivered on time and as ordered. Very good product Charles A.

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Placed on May 8, 2019

I had been looking for a serrated chef's knife for a long time.... and found that you had it. Your "chat" person helped me find it. I am pleased Jacqueline H.F.

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Placed on May 8, 2019

I love the convection oven! It arrived on time. Darinka

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Placed on May 8, 2019

The quality of the items I bought are excellent but the delivery was a little bit late. Arthur

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Placed on May 7, 2019

Fast delivery. Great product Brian W.

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Placed on May 7, 2019

All Clad Kettle arrived and is as described Barb

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Placed on May 7, 2019

My order came in on time and it was wrapped securely without excess. I also appreciate the follow-up and the tracking notices. Andrea O.

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Placed on May 7, 2019

Great products ,great prices and great service. Cats

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Placed on May 6, 2019

received my order quickly. it was perfect just as ordered. Heather M.

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Placed on May 6, 2019

Packaging with dusty shredded paper not good Rosaire L.

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Placed on May 6, 2019

Coffee maker came as promised. Exactly on time. Very happy. Robert B.

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Placed on May 5, 2019

Great. I am looking forward to using the book. I have to purchase a couple of pans to use in my air fryer for some recipes Charlotte C.

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Placed on May 5, 2019

Knives arrived in good order and not too much excessive packaging Miki S.

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Placed on May 5, 2019

Excellent variety of products, great pricing, fast shipping.... Lance S.

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Placed on May 4, 2019

Fantastic product. Great price. Fast shipping after items fully processed. Shannon

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Placed on May 4, 2019

Competitive pricing and free delivery to your door!!! Tanya P.

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Placed on May 4, 2019

machine arrived and is installed.. Thank you Danielle L.

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Placed on May 4, 2019

Great products and good communication between order and shipping. Will recommend to others. Dominic S.

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Placed on May 3, 2019

Your service was excellent. The bundt pan arrived quickly and I really love it! Already baked a cake Thank you and I would do business with you again. Mary Mary K.

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Placed on May 3, 2019

Excellent! Joseph E.

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Placed on May 2, 2019

Very good, quick ,nice very happy! Peter

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Placed on May 2, 2019

Great company to deal with! Product was a bit late but they beat Amazon on the price and follow up was excellent. Kevin

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Placed on May 2, 2019

All went very well Thankyou Angela

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Placed on May 2, 2019

Got exactly what I ordered in good timing thank you Irma G.

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Placed on May 2, 2019

Great job. What arrived was what I ordered. Pretty timely. Michel-Jon M.

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Placed on May 2, 2019

Cheerfully answered my questions prior to me placing my order. Thanks Berry

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Placed on May 2, 2019

Awesome! Coffee pot arrived quickly, and we love it! Liz S.

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Placed on May 1, 2019

I was so impressed by the service and was really surprised by how quickly I received my order. Will continue to shop with cookstore.ca Thank you Patricia

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Placed on May 1, 2019

Excellent. It was here extremely quickly. Very pleased Angela F.

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Placed on April 30, 2019

Just received our order of a 4.8 Fizzler pressure cooker must say very impressed with the quality, the purchase was very easy and the package was delivered within the 7 days and that included free shipping, I would definitely recommend Cookstore as a very good store to deal with, I wasn't sure if the item would have a basket so I phoned the company there was no hesitation on their part to send a separate package with a basket, on opening I found the pressure cooker already had a basket so I will be returning the spare basket Walter M. Walter M.

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Placed on April 30, 2019

Order was accurate and on time. Exactly what we wanted. Kelly F.

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Placed on April 29, 2019

You got my son's birthday present to us on time even though it was back-ordered! Letysha W.

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Placed on April 29, 2019

You have been exceptional! Excellent customer relations. Good products, reasonable prices, fast delivery & anything else I can think of. Pleased!! Toni A.

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Placed on April 29, 2019

The order came in very quickly, which suited our needs. Great support to make sure we picked the correct item for the application. Thank you. Darlo D.

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Placed on April 29, 2019

I am very pleased with my purchases and with the service. I will definitely be purchasing from your store in the future. Jayne B.

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Placed on April 29, 2019

You did a great job! I love my cookie sheets. Rhedia k. S,.

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Placed on April 28, 2019

Great Robert B.

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Placed on April 25, 2019

Delivery of mixer was fast David S.

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Placed on April 24, 2019

Fast delivery. Carafe fits perfectly with our Bunn machine. Gabi

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Placed on April 24, 2019

Fast prompt service, item ordered was perfect. Desmond B.

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Placed on April 24, 2019

Did great. Robert B.

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Placed on April 24, 2019

Great Tremblay

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Placed on April 23, 2019

Great service. On line site works well. Quick delivery of order. I will definitely continue to use. Shmuel

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Placed on April 22, 2019

Great Francois S.

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Placed on April 22, 2019

Product description accurate. Delivery on schedule. Great transaction. Véronique R.

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Placed on April 22, 2019

So easy to looking what I need for my kitchen. Love it. Thanks Nhan N.

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Placed on April 21, 2019

Great service, great prices fast shipping. Cats

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Placed on April 18, 2019

Customer service was very quick to respond and everything arrived perfectly! I was notified that a couple of items in my cart had to be special ordered, so fulfillment would take longer than usual. As I needed my commercial kitchenaid ASAP, Anna helped find a similar substitution to an item and my package was immediately shipped to me! Isabelle Wang

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Placed on April 18, 2019

Love my purchase Laura B.

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Placed on April 18, 2019

Very good job. First time ordering from you. Everything was packed up good. Will be ordering from you again. Thanks so much. Tommy L.

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Placed on April 18, 2019

I was abble to optain all the needed informations before buying my new Mixer Pro Line series 7 quarts. I bought it and received it with the greatest pleasure. I was looking forward to use it. I cooked some bread and i was astonished to hear how smooth and noisless it runs! i could not be more pleased! You are very good sellers+++++++ Michel J. D.

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Placed on April 18, 2019

You did great… I'm fully satisfied Christian L.

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Placed on April 18, 2019

Fast delivery easy order. Steve B.

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Placed on April 18, 2019

Great service!! all the prodcuts are brand new. Fast delivery! Highly recommended. TRACY

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Placed on April 17, 2019

I am very happy with the transaction with the Cookstore. The product was as advertised, and arrived promptly. The price was competitive. This was our first time ordering from Cookstore, but we would not hesitate to deal with them again if we needed another product. Sue N.

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Placed on April 16, 2019

Good Dave B.

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Placed on April 16, 2019

The kettle we ordered came and it was beautiful, and the price was pretty good. The only thing I was disappointed with was that no one let me know that my shipment was going to be late. Other than that, great! Nancy B.

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Placed on April 15, 2019

It sometimes takes a bit longer than I had hoped, but the products quality is worth the wait. Laura B.

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Placed on April 15, 2019

It was a first time purchase for me and I am glad I found your store online to purchase from. Everything went very well from the great selection of product you have, to the checkout process, to the actual speedy FREE delivery into Northern Canada. A job well done. I certainly recommend the Cook Store and will definitely purchase from you again. Thank you Paul L. Paul L.

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Placed on April 15, 2019

Response was very quick regarding the product that was damaged. Glad it is a Canadian store. Kathleen F.

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Placed on April 15, 2019

I'm very pleased Catherine B.

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Placed on April 15, 2019

I am really grateful for your prompt and accurate delivery. The machine seems safer than thought. I have not tried it yet, but I will use it when I move to a new house soon. Misun G.

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Placed on April 15, 2019

-I bought this set of cookware based partly on these facts: the cookware was made in Canada, and secondly, it was endorsed one of Canada’s stellar Food Network stars, Michael Smith. I only say partly, as we had purchased a rather MORE expensive set whose name was plastered on the set ad nauseous (one. M. McEwan, no less) AND it did perform well, at all. I have tried this cookware, since we received, and I have to say, we are pleased with the manner it which it distributes heat, and the easy way it which it is to be cleaned. Very well pleased, indeed! Most sincerely, Grace T. Grace T.

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Placed on April 14, 2019

It took a bit longer than I had anticipated for the order to be put together and sent to my daughter in Calgary. Other than that, everything else was great. Your selection of products is excellent, and you carry a lot of quality brands, which I appreciate. I don't like buying cheap stuff only to have it break down sooner than a better-quality item would. Gabriella T.

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Placed on April 13, 2019

I am very happy with my Emile Henri purchase. It was very well packed and arrived by Canada Post and delivered to the box in my lobby. Sharon S.

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Placed on April 11, 2019

Placed my first order last week. Pricing was great and the delivery was quick. Lance S.

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Placed on April 10, 2019

The product is excellent, the delivery was quick in two days. You did an excellent work! Yin Shi

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Placed on April 10, 2019

Received items on time. Good job Thank you Rick M.

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Placed on April 10, 2019

My first purchase from the Cook Store was satisfactory. Cook Store filled my order in a timely manner and I received the correct merchandise. Leonard Z.

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Placed on April 10, 2019

This was my first time ordering something from cookstore.ca. The site was easy to navigate and the prices reasonable. We ordered a few high chairs that were less expensive than their competitors, plus free shipping. The were shipped in a timely manner as well. Overall a great first experience and we will definitely order again in the future. Family Central

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Placed on April 9, 2019

Good Jon F.

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Placed on April 9, 2019

Best price anywhere. Processing and delivery took about a week. Very pleased with producyt. Marin

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Placed on April 9, 2019

Fast delivery, great service and unequaled prices! Mark P.

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Placed on April 8, 2019

Delivery as promised. Item in perfect condition. Packaged very safely Steve A.

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Placed on April 8, 2019

Thank you so much Huey T.

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Placed on April 8, 2019

Great job, got exactly what I ordered. Best price I could find on the product in Canada. Thanks. Stacey

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Placed on April 7, 2019

Great service, beyond expectations Frank K.

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Placed on April 7, 2019

Good price and fast shipping. Jack D.

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Placed on April 7, 2019

Super job. Fast, efficient, responsive. Janice S.

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Placed on April 6, 2019

great Nicolas D.

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Placed on April 4, 2019

Great! I made a change to the order after ordering and the staff was really helpful. Jason L.

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Placed on April 4, 2019

As described. Fairly priced Jeff L.

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Placed on April 4, 2019

My order got delayed because one item that the website indicated when ordered was in-stock, was in fact out of stock. However, calls to customer service were answered quickly and since I was in the Greater Toronto Area a split shipment was made and I received the bulk of my order in a timely manner. A price change, to a lower price, before shipment was credited to my account, so kudos to Cookstore.ca for being receptive to the customer. Product received was as advertised and in perfect condition. All in all a good store to shop at. Derek B.

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Placed on April 4, 2019

Had to wait on one item before shipping - was about a 4 day delay, goods arrived as ordered well packaged. Staff were very quick to response to my concern regarding shipping higher value items as "no signature required"and followed up with the courier company who kindly left the package on the front step! Quality of items is good, goods arrived in excellent condition, very pleased Beryl

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Placed on April 4, 2019

You done did good! Jerrold E.

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Placed on April 3, 2019

A little slow on the delivery but the wait for our Bunn Coffe maker was worth it. Thank you Gary O.

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Placed on April 3, 2019

my initial order failed because as it appeared your store was short of a blender by KENWOOD which I ordered, and it took some time to inform me about that. BUT right after that I was offered 2 products for replacement and with that you did excellent. My replacement arrived just withing 1,5 days after I made my choice, and my refund was in place very fast. So, I think that you did very good. Mila K.

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Placed on April 3, 2019

Fast Delivery! Love my machine! Great Canadian Company. I would order with them again. Sherry Lynn

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Placed on April 3, 2019

all is good！I super love what I bought.but I think it is better to come with a lid. Li Z.

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Placed on April 3, 2019

i have the commercial kitchenaid mixer and was looking for an ice cream maker that was compatible. The online chat rep was very helpful. The item was shipped very quickly and arrived in good time. The ice cream maker works well, we have already enjoyed several servings of delicious ice cream. Harriet M.

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Placed on April 2, 2019

I made and error in my order that was quickly corrected by a customer service rep. I am very happy with the high chairs which i bought for our church Parsons

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Placed on April 2, 2019

Excellent service. The website was informative, the ordering process clear and simple. I received my order across the country in about a week. Well done! John M.

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Placed on April 2, 2019

The online ordering process is very quick and easy. My order was processed right away with follow up emails keeping me posted on shipping and delivery times. My order arrived quickly, well packed, and of excellent quality. I have happily ordered from the Cook Store three times and will continue to do so without reservation. D. Elisabeth

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Placed on April 2, 2019

Excellently, Thank you Catherine N.

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Placed on April 2, 2019

Great job Norma

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Placed on April 1, 2019

I like the pot and the price. Delivery took longer than I expected although not a big problem. Extra effort by staff was appreciated. Roland M.

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Placed on April 1, 2019

I’ve made numerous purchases in the past year from Cookstore, all 5 stars...this one is no different. Love this site. Highly recommend for all your kitchen needs. Kate S.

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Placed on March 31, 2019

Love the pans Sharmeen I.

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Placed on March 31, 2019

Exceptional service. Received my order promptly. Janice H.

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Placed on March 31, 2019

It was easy to order easy to pay and was shipped fast. Every thin works great will be doing more shopping Thank You Wayne Wayne M.

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Placed on March 29, 2019

Product is perfect. The order took a long time to be filled. Otherwise very satisfied. John S.

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Placed on March 28, 2019

Great service. Fast delivery. Exceptional products. Happy camper! Will absolutely purchase from cookstore again. Kate S.

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Placed on March 28, 2019

It arrived a day early. You had it in stock (having just the jar would have been even better). Overall... you did well Christopher

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Placed on March 27, 2019

You answered the phone when I called - big plus. Receiving product was a little slow given the competition out there. Nice to deal with a company in Canada Frank L.

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Placed on March 27, 2019

Every thing went well thanks. Do you also sell dish soap for Lamber dishwashers? Thanks Elaine A.

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Placed on March 27, 2019

Great service. Prompt delivery. Neat and straightforward website! Highly recommended Jim

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Placed on March 26, 2019

Good prices. One product was a lot smaller than I thought but that was my own fault for not looking at the measurements. Shipping wasn't cheap. Pam S.

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Placed on March 26, 2019

Order arrived earlier than expected. Product works as advertised. Package was quite damaged, product still in good shape. Murray

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Placed on March 26, 2019

I really like cast iron and Lodge has well known quality products. The armchair shopping makes my life so much easier. Laura B.

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Placed on March 26, 2019

Les prix et rabais sont très fréquents et de longue durée, ce qui est très apprécié ! Ce que je suggère d'améliorer c'est la vitesse du traitement des commandes et de la livraison qui sont un peu longs. J'apprécierais que ce soit un peu plus rapide. Ludovic L.

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Placed on March 26, 2019

From the time I ordered to the time I got my parcel, I’m very pleased with delivery time and product. It was my first time buying from you and it won’t be the last. Thanks Maarten V.

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Placed on March 26, 2019

It it great shopping experience at cook store, we purchased fissler Quart Vitaquick Pressure cook, so due to the item was out of stock, cook store assistant gave us upgrade to vitavit edition with no extra cost, so we will visit back for sure. Bo P.

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Placed on March 26, 2019

Thank you for excellent service. I appreciate the online chat help and when I had a question, they were very helpful. The products were received in excellent condition. Elaine G.

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Placed on March 26, 2019

good! Kaden S.

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Placed on March 26, 2019

Great selection of quality products. Best customer service Dave L.

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Placed on March 25, 2019

As always I am happy with the dollar value and quality and service, but wish delivery was faster. Marianne H.

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Placed on March 25, 2019

Received an item damaged but it was promptly replaced. Other items were as expected at a good price. Good customer service. J S.

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Placed on March 25, 2019

All products were perfect Pauline A M.

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Placed on March 25, 2019

Great, This is the fifth or sixth knife I have ordered from this store, delivery takes about 10 days which is fine by me and the prices have been better then amazon. Barry H.

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Placed on March 25, 2019

Love the juicer! I would order again! Thanks! Jenette R.

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Placed on March 24, 2019

Got exactly what I ordered in good time. Very happy with CookStore. Teeny M,

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Placed on March 24, 2019

Thank you vert much for the shipping. The delay as a bit long, but everything is ok now. Thanks and regards, O.D. Odette D.

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Placed on March 24, 2019

You did great. Shipping could have been a little faster although it arrived home without a scratch. Thank you. Marie-andree P.

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Placed on March 24, 2019

Purchases arrived on time and well packaged. Items were as displayed, but are far superior than I could anticipated. Prices and expeditious shipping excellent. Keep up the great service and sale of excellent products. Larry T.

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Placed on March 24, 2019

Thank you my order was great loved all my products im glad i found your company i will for sure be back for other items thank you again Wendylee K.

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Placed on March 21, 2019

No complaints! Prompt delivery. Shipment undamaged. Thanks Pamela G.

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Placed on March 21, 2019

I was pleased with the wine bottle opener I received. Thank you Stephania G.

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Placed on March 21, 2019

So far have made two purchases and found the service and product great. Stephen T.

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Placed on March 20, 2019

Super. Ryan was very helpful in our choice of Technivorm coffee pots. Rosie B.

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Placed on March 20, 2019

The product was delivered on time. the slow cooker I’ve used it, it works perfectly. I’m very satisfied with the product . thank you for the service Monique L.

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Placed on March 20, 2019

Fantastic everything was good happy whit my order Thank you Paul F.

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Placed on March 19, 2019

Everything was perfect !!!! :-) Jean-Eudes C.

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Placed on March 19, 2019

Awsome service and great customer service as well. Will definately order from here again. Shauna

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Placed on March 19, 2019

Quality as on ad Tom L.

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Placed on March 18, 2019

I received everything, well packed. I had to send an email after a week because my order wasn't even mailed. The day after my order was delivered! I removed a star because I had to send an email to know what's going on. Sorry for my english, I live in Québec province.. Richard E.

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Placed on March 18, 2019

Prompt delivery, looking forward to using my bundt pans. Will be ordering again! Effie

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Placed on March 18, 2019

Cookstore.ca carries exceptional, professionally based products of which, can be entertained at various price points, depending on your needs. My experience continues to be outstanding in finding what I need. More importantly, their customer service is second to none. They are always there to point you in the right direction and will answer your questions ASAP. I’ve even had an email sent at 10:30pm to address a concern!!! Where do you find customer service today that will do that??? Robert B.

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Placed on March 18, 2019

Great site, and fast delivery with good pricing. Like

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Placed on March 18, 2019

Great service. Wolf Griddle arrived within a day of ordering in excellent shape. Thank you. JES

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Placed on March 18, 2019

Very satisfied with all my items bought! All the quality I expected! Thank you Bev H.

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Placed on March 18, 2019

I love buying things from you. this is my third or fourth order from your company. the other times everything came to me really quickly. this time it was much slower due to you not having all the items in stock. I was unaware of the stock shortage so I emailed to find out what was taking so long or if the order had been lost. Your customer service gal was really nice and very helpful. But can I suggest that if there is a back order that you let customers know so they are not left wondering what happened. Thank you so much, keep up the great work... I will be ordering agian. brenda Brenda T.

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Placed on March 18, 2019

Thank you for asking. All went well except I ordered the incorrect item. I've returned it via mail with a note indicating the Bunn serial number in hopes that you have the part I wanted. The item all looked good on the web but it just wasn't the one that would fit. Thank you again and I'm sure we'll use you again. Henri Wendel Henri W.

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Placed on March 18, 2019

Good. Anita K.

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Placed on March 17, 2019

Just perfect, also delivery on the exact date. Thank you very much! Marko W.

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Placed on March 17, 2019

Package was just delivered. So far so good. Haven't opened it yet George G.

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Placed on March 17, 2019

Delivery was quick, well packaged and product was excellent. Carl S.

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Placed on March 17, 2019

The product is perfect and the price and handling is excellent very highly recommended good job thanks Froilan

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Placed on March 16, 2019

I've never been disappointed when shopping a cookstore. It's actually becoming one of my favorite canadian store for kitchen stuff! Fast/accurate shipping and ETAs, good selection, good sales and prices.. Thanks! Pouthy M.

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Placed on March 14, 2019

Shipped well and products are great Mike

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Placed on March 14, 2019

Well done again. The delivery was even faster than my las purchase. Wow! Fantastic. Keep on the good work. Thank you. Jean-Pierre B.

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Placed on March 14, 2019

excellent shipment , above my expectation, we try the slicer this week-end slicing a roast, we hope it meet also our expectations Nestor L.

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Placed on March 14, 2019

I am absolutely delighted with your service...certainly would recommend Cookstore to anyone. Diane

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Placed on March 13, 2019

The package came by FedEx. No damaged goods. Responsible time frame from ordering to receiving. Kerri

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Placed on March 13, 2019

Quick shipment, order filled as expected. Jaroslaw K.

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Placed on March 13, 2019

Well done Diane R.

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Placed on March 13, 2019

Have purchased from CookStore a 1/2 dozen times or so. Customer service is a strong point. Anna is great. Like to buy quality stuff.....they got it. JDL

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Placed on March 13, 2019

I was very happy with the service and the products I received. Would recommend your company to my friends and family. Vicky V.

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Placed on March 12, 2019

I was happy with the delivery time. There is a small nick in the cover but I’m sure these things will happen anyways during prolonged use. I thought the price was good but actually saw it in Ottawa at Bed Bath & Beyond for a fair amount less, but I try to buy and move forward. I am happy with the brands and selections on your website. Steven S.

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Placed on March 11, 2019

Great to find a Canadian company. Great selection of brands and items. Came for the All-Clad plus sales prices, stayed for the poking into every corner to find other items. Very useful chat help box for texting questions (inside daily Ontario business hours) and getting clarification on orders. Orders thus far have showed up safe and sound. Easy to order enough to get the free shipping. N.A. N.

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Placed on March 11, 2019

My second purchase and again really pleased. Fast delivery, item well packaged, even included a free gift. I would recommend this store to my friends! Alyre M.

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Placed on March 11, 2019

very well Roy A.

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Placed on March 11, 2019

C'était mon premier achat sur Cook Store. J'ai été enchantée du choix, des prix et de la vitesse de livraison. Merci! Isabelle G.

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Placed on March 11, 2019

slow to inform me about the shipping date of my order. The rest of your service is excellent. Regards Yves S.

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Placed on March 11, 2019

Great timing and amazing quality Would purchase from you again Anna A.

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Placed on March 11, 2019

I received exactly what I ordered, thepackage was easy to follow with the tracking number supplied, and delivered to my chosen location in my absence. Good job. Claude L.

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Placed on March 10, 2019

Great! Correct products recieved for very good prices! Kept me updated as my order progessed....top notch service! Ryan

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Placed on March 10, 2019

Excellent and efficient service! Will definitely shop with you again in the future. Thank you! Mona S.

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Placed on March 10, 2019

I received this beautiful kettle in excellent condition. Thank you again. Will continue ordering from your company Barbara June C.

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Placed on March 10, 2019

We got it...... thanks Chris

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Placed on March 9, 2019

Everything was good and you had some hard to find items. Guerin S.

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Placed on March 9, 2019

Excellent. Sylvia V.

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Placed on March 8, 2019

Excellent Stephen E.

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Placed on March 7, 2019

We were very pleased with the speedy delivery and the quality of the Lodge pot we ordered. Coleen W.

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Placed on March 7, 2019

Order was as advertised. Delivery was in time. No issues at all. Peter

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Placed on March 7, 2019

I would have liked to have a bit more communication about back ordered items. Margaret P.

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Placed on March 7, 2019

I found Cook Store online when looking for a grinding attachment for my Kitchen Aide and was so pleased that this Canadian store had what I was looking for at the best price! The shipping was prompt and I am happy with the service. Thank you. Rebecca A.

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Placed on March 6, 2019

WOW , I like it ! thx : ) Francis C.

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Placed on March 6, 2019

Order arrived about 2 weeks after I placed the order. Goods were well packaged and as expected. I am happy with this order. Tammy

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Placed on March 6, 2019

Excellent. Kathy

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Placed on March 6, 2019

Good product, good price, quick shipping. Perfect. Thanks Blake D.

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Placed on March 6, 2019

Service was great when I was looking on-line when the salesman popped up on my screen in real time. Answers were quick. Ordering on-line was easy, and with the product being a dishwasher, even though your site said would send express post, I knew it would be freighted purolator (I think), mainly because I had spoken to the salesman and we had discussed shipping. I had it sent to the freight company in Edmonton, AB that we use to bring products to us in Watson Lake, Yukon. They delivered it just fine to me so that process worked and saved me purolator shipping costs since I am in a Beyond destination zone. And the product came so quickly. Susan D.

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Placed on March 6, 2019

very well Roy A.

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Placed on March 6, 2019

Excellent, shipped in a couple of days, and packaged well. Thank you. Rachel F.

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Placed on March 5, 2019

GREAT! catherine

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Placed on March 5, 2019

FANTASTIC.......glad I discovered your store......excellent customer service, response & products (2 so far)! Martha E.

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Placed on March 5, 2019

Fast delivery no issues Mark A.

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Placed on March 5, 2019

Good prices. Reliable delivery Neil

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Placed on March 4, 2019

Excellent service - Items arrived as described in a timely manner. Great price and product. Joe

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Placed on March 4, 2019

Excellent Janice R.

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Placed on March 4, 2019

The order arrived as described. Thank you. Trish A.

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Placed on March 4, 2019

I received my first purchase over a week ago. The whole process from point of purchase to delivery went smooth. Product was packaged safely. Overall, very pleased with the service. Lora R.

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Placed on March 3, 2019

First time customer .... excellent experience at all stages ... I'm impressed and will be back! Barry D.

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Placed on March 3, 2019

I am completely satisfied with both my purchasing experience and my fabulous new fry pan. Thank you. Mariette S.

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Placed on March 3, 2019

You have done a good job! Vincent L.

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Placed on March 3, 2019

Excellent service. Great customer service ... Anna was very helpful and efficient. Very happy with this site. Got quick responses when I had questions. Cheryl S.

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Placed on March 3, 2019

Once again impressive thx Brian G.

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Placed on March 3, 2019

Took a little longer before the product shipped. Once shipped it arrived within a few days. Susan B.

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Placed on March 3, 2019

My purchase was on backorder but cookstore promptly notified me of the delay and made suggestions on a resolution. I found out manufacturer was offering a sale and cookstore made the effort to offer me an additional discount to keep me as a happy client. I am happy with their offer :) Good customer service will keep you up & running Gordon

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Placed on March 1, 2019

Happy with my purchase...timely delivery. All good. 4stars Geoff H.

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Placed on March 1, 2019

You guys are great and thank Anna B for me she always seems to get the old guy from Regina. Your products and service is awesome. Thx again Brian G.

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Placed on March 1, 2019

Always get great service and will continue to shop here. Connie

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Placed on February 28, 2019

Great job. Fast delivery and excellent products. Keri

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Placed on February 28, 2019

Great products! Linda B.

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Placed on February 28, 2019

Very satisfied with the service that you provided. I recommend anyone to shop at your store. Regards Henry & Rose cHAMULAK Henry C.

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Placed on February 28, 2019

Great product, great price, super easy to navigate find and buy. Delivery was within a very reasonable time. Raymond Eric D.

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Placed on February 28, 2019

Excellent service. Thank you guys, Thanks Stephanie. Vladimir

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Placed on February 28, 2019

Product came in good shape, price was right shipping was slow. André A.

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Placed on February 28, 2019

Awesome service. Very quick delivery. Kelly D.

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Placed on February 27, 2019

You did great, always love your products, 5 stars. Pauline PAULINE L.

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Placed on February 27, 2019

Excellent service. Item is perfect. Christine

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Placed on February 26, 2019

This is my second large purchase from you and I have not been disappointed with product, shipping or quality. Allan T.

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Placed on February 26, 2019

In general, the ordering process was smooth. There was only one hiccup, the product was delayed in getting to my house due to a lack of supply. Some notice of the delay would've been appropriate. Doug Y.

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Placed on February 26, 2019

The notification of shipment was as requested, however delivery didn’t happen as detailed through tracking. One day later.....not the end of the world, just saying. Audrey

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Placed on February 26, 2019

Good job overall. Tracking number given to me was incorrect and I contacted you. Was told the correct tracking number would be emailed to me that same day and I never received it. As it turned out the product was delivered in a timely fashion. No issues. Al R.

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Placed on February 26, 2019

Excellent selection and Excellent customer service and delivery. Will order more! S Sean Flynn

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Placed on February 25, 2019

Anna was very helpful and quick to respond. Alex P.

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Placed on February 25, 2019

Excellent the filters showed up within 2 days or ordering Jim W.

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Placed on February 25, 2019

Very Happy with process BUT estimated delivery charge was much less than actual charge. Delivery was so prompt that I could not even track the parcel. All in all a positive experience. jim K.

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Placed on February 25, 2019

I was extremely satisfied with the sales rep. They were very helpful and knowledgeble.I have recommended this site to friends. Great selection of products and all in Canada. Sharon Melnychuk

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Placed on February 23, 2019

Excellent customer service. Fast delivery. Great prices. VacMaster VP540 excellent machine. Jason

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Placed on February 22, 2019

Fast shipping, good product Seneca

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Placed on February 21, 2019

My item arrived in a reasonable length of time considering the bad weather. I was hoping to get it before Valentines Day but it did not show up until the next week. I am looking forward to getting some time to try it out. Donna Gariepy

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Placed on February 21, 2019

Fantastic service. Fast shipping, best price and great customer service. So glad I found your website! Jenny

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Placed on February 20, 2019

Delivery was two days early. Great as far as I'm concerned. Haven't used product yet, but, looking forward to using the slicer. Dianne Romo

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Placed on February 20, 2019

Very well Roy Augaitis

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Placed on February 20, 2019

Had problems with my order twice so far... but you guys are willing to make it right. Thanks Ana Vikrant Bolar

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Placed on February 20, 2019

You turned a negative into a positive. The item I had originally ordered was out of stock temporarily. I was informed that the item would not be in until April. I was offered potential alternatives and I chose one. The price difference was immediately credited back to my card. The alternate item arrived promptly and was satisfactory. Thank you. Michael Michael Ratz

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Placed on February 20, 2019

Fast delivery Christian Brazeau

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Placed on February 20, 2019

Price was on par with competing retailers. Delivery was quick and item was packaged well. Dale

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Placed on February 19, 2019

Order process was straightforward and easy, followed by a quick delivery. All done the way online purchases should be. Well done. Bruce Le Masurier

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Placed on February 19, 2019

I was very satusfied with my rcent purchase and I will not hesitate to use your site again. Rodney Dennie

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Placed on February 19, 2019

Excellent service and my daughter is tickled that the Cuisinart Chef oven even came with a pizza stone. Laura B.

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Placed on February 18, 2019

Great job - got the item in very good time and in excellent condition. thanks Marie C.

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Placed on February 18, 2019

Great customer service. Very happy with this site. Got quick responses when I have questions April G.

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Placed on February 18, 2019

You did a great job. Im very happy with the product. Daniela K.

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Placed on February 17, 2019

Super service. Daniel O.

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Placed on February 14, 2019

Great price on Wolf 4 slice toaster, delivered promptly. Will Definitely be doing business again. Highly recommended. Angelo

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Placed on February 14, 2019

Items arrived in a timely manner. All as described with the exception of the Swiss Army - Brown Extra Large Zermatt Pouch (Fits 3.3" & 3.5" / 85mm & 91mm Swiss Army Knives) - 33210 and the Swiss Army - Brown Large Leather Zermatt Pouch (Fits 3.5" / 91mm Swiss Army Knives) - 33206, which were pictured with an included steel, but did include one. It appears the picture for the items is incorrect and should not show an included steel. Joe

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Placed on February 14, 2019

Very FAST Shipping,well packed,good buy! EDWARD M.

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Placed on February 14, 2019

The box arrived promptly, but was left outside and the outer box was in poor condition and the bottom fell open when we tried to pick it up by the handles. The inner box seems fine, but I haven’t opened it up yet. From the outer box it looks like you had this unit sitting around for a long time. Overall I was disappointed with the delivery and condition of the box. Mark D.

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Placed on February 14, 2019

good chen

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Placed on February 12, 2019

Great product and quick delivery ! Stephen C.

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Placed on February 12, 2019

I ordered several times now and every time I received all items as described and in timely manor. Breakables were packed well and protected. They have a good selection. I recommend CookStore. Klaus R.

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Placed on February 11, 2019

Product delivered quickly; received 3 days earlier than promised. Product arrived without damage and performs as expected. Bobbi

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Placed on February 11, 2019

Amazing cooking tools and fast shipping time Jimmy

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Placed on February 11, 2019

Very happy with our new automatic coffee machine. Best web price. Kevin L.

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Placed on February 11, 2019

Happy with my purchase, my only complaint would be that the midland tracking did not work but it wasn't an issue since my parcel arrived quickly. Would recommend and will be a returning customer. Alyre M.

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Placed on February 11, 2019

Thx Anna B you’ve been great Brian G.

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Placed on February 9, 2019

The attachment we ordered is perfect. Jody C.

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Placed on February 9, 2019

Order was timely and correct Raffaela C.

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Placed on February 8, 2019

excellent products and service! John K.

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Placed on February 8, 2019

Very good . Only one thing. I received the item and the day after I got the email that my item was shipped ! Not a real problem Peter S.

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Placed on February 6, 2019

Great, you did a fantastic job.This is my first experience with your company and I was very pleased with the whole process. The technivorm moccamaster is exactly as you describe it, the delivery was fast and I have received my parcel intact. Your shipping department did a good packing. Your job was so good that probably next week I will order another coffee machine from you for a friend of mine that does not have access to internet. Thank you for the excellence of your service. I highly recommend you. J.P.B. Jean-Pierre B.

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Placed on February 6, 2019

CookStore.ca Reviews